How we rate
Our ratings consider licence details, banking options, payout times published by the operator, bonus terms, game range, support availability and responsible gambling tools.
Evaluation Criteria Breakdown
Licence & Security Details
Consideration of the named licensing authority, licence details, privacy policies and published payment security information.
25% of rating
Game Library & Returns
Software providers, game variety, published RTP percentages and certified random number generation. Progressive jackpots and table games also count.
20% of rating
Banking & Payout Terms
Consideration of banking options including PayID, deposit and withdrawal limits, fees, identity requirements and payout times published by the operator.
20% of rating
Support Availability
Consideration of available support channels, published service hours for Australian players and complaint escalation options.
15% of rating
Bonus Terms
Wagering requirements, excluded games, cashout caps and clear bonus rules for Australian punters.
10% of rating
Platform Usability
Consideration of published device compatibility, navigation options, game filters and access to responsible gambling tools.
10% of rating
Rating Example: Fair Go Casino
Fair Go’s rating covers licensing, games, banking, support, bonus terms and ease of use.
Fair Go Rating Breakdown:
Player Criteria Behind the Rating:
Seven Rating Criteria
Each rating considers the following information relevant to Australian players.
1. Licence & Operator Background
Licence details, the named licensing authority, operator ownership and complaint procedures help players understand who operates the casino and what oversight applies.
2. Banking Options & Game Range
Available payment methods, deposit limits and fees, alongside the range of pokies and table games, software providers and published RTP information.
3. Withdrawal Terms
Withdrawal methods, identity requirements, fees, cashout limits and processing times as published by the operator.
4. Terms & Conditions
Clear bonus terms, withdrawal policies and account rules. Wagering requirements, expiry dates and cashout caps affect what a bonus offers.
5. Support Channel Assessment
Available support channels, published service hours for Australian players and complaint escalation procedures.
6. Platform Access & Responsible Gambling
Published device compatibility and access options, alongside responsible gambling tools such as deposit limits, time-outs and self-exclusion.
7. Bonus Eligibility
Eligible payment methods, minimum deposits and country restrictions determine which offers Australian players can claim.
Account & Bonus Criteria
Account Conditions: Registration rules, identity requirements and account restrictions affect access to games and withdrawals.
Consistent Rating Criteria: Operator ratings consider standard account conditions, banking options, payout times published by the operator, bonus terms, games, support and responsible gambling tools.
Bonus Value: Wagering requirements, game contributions and maximum bets matter alongside the headline offer.
Withdrawal Access: Available cashout methods, fees and limits determine how players can withdraw their balance.
Player Controls: Deposit limits, time-outs and self-exclusion options help players manage their play.